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Customer Service +61 466 650 652
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Free standard shipping on orders over $150 AUD
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Enjoy fast and reliable delivery across Australia! Your order will be shipped within 5 to 7 business days, ensuring you receive your beauty essentials promptly and securely. Shop with confidence and get ready to elevate your routine!
Bring your hair back to life with the SOS Repair Shampoo. Specially designed for dry, damaged, or chemically processed hair, this gentle cleanser removes impurities while deeply hydrating and strengthening. Enriched with coconut oil, it reconnects broken hair bonds, repairs damaged strands, and restores shine, leaving your hair healthier, softer, and more resilient with every wash. Ideal for hair exposed to bleaching, coloring, or heat styling, and suitable for all hair types—straight, wavy, or curly.
How to Use:
Apply generously to wet scalp, massaging with your fingertips for 3–5 minutes. Rinse thoroughly. Use 2–3 times per week. For best results, follow with SOS Conditioner and SOS Hair Mask. Avoid using hot water and do not apply directly to mid-lengths and ends.
Key Benefits:
Free of parabens, silicones, and added salt
Cruelty-free
Contains conditioning agents to reduce frizz and enhance shine
Provides vitamins and proteins for fiber nutrition
Supports scalp microbiota balance for healthier growth
Invima Registration: NSOC34320-24CO
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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